Processing Time Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. You'll receive a confirmation email once your order has been shipped with tracking information.
Shipping & Delivery Times We offer one shipping option at this time:
Delivery times are estimates and begin after your order has been processed and shipped. Actual delivery times may vary based on your location and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location, the weight of your items, and your selected shipping method. We occasionally offer free shipping promotions - watch for announcements on our website!
Shipping Locations We currently ship to addresses within the United States. Please ensure your shipping address is complete and accurate to avoid delivery delays.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to your door. If you have any questions about your shipment, please contact us with your order number.
Shipping Restrictions Please note that we cannot ship to P.O. boxes for certain expedited shipping methods. We also cannot be held responsible for delays caused by weather conditions, carrier issues, or incorrect shipping addresses provided at checkout.
International Shipping At this time, we only ship within the United States. We're working on expanding our shipping capabilities and hope to offer international shipping in the future.
Questions? If you have any questions about shipping or your order status, please don't hesitate to contact us. We're here to help ensure your pet grooming products arrive safely and promptly!